Lufthansa Service Group

Serving up an extensive order on schedule

Lufthansa Service Group (LSG Sky Chefs) are a part of Lufthansa, based just outside of Frankfurt airport. They also happen to be the world’s largest airline logistics company in the world, serving over 1.5 million meals every day – just imagine the washing up!

In the past five years we have produced eight sites for Lufthansa Service Group

Following a competitive tendering process we won the LSG account in mid 2012, having competed against some of Germany’s best.
The commitment is for us to deliver their digital output for the next two years, comprising around seven websites. The business is expanding into different territories and services so it’s all quite involved.

The sites vary dramatically in style – from hand illustrated rail travel experience website where we had to commission and storyboard the illustrations to the more corporate The Spiriant site was designed by us for their new brand of on-board logistics.

The projects made use of a wide range of our expertise, from working with the client on those initial ideas, establishing user personas, design and TYPO3 development. We worked closely with the group brand consultants Interbrand to ensure that the end results were on brand before being sent live. Following their success we were invited to consider some further projects that were being conceived. We have since worked on much of the LSG Digital output.

We rebuilt and redesigned the main LSG Skychefs website in 2015. This project was delivered within budget and well in advance of the deadline. This serves as a good example of how we are adept at working remotely from our clients whilst maintaining a close relationship.

From rail to retail and from the long to the airplane, these sites encompass all areas of the business and proved central to the organisation’s expansion.

The 3ev team has come up with excellent web design ideas and helped us launch new brand websites within very short time frames. Plus they provide high technology expertise and are remarkably pleasant to work with.
Tilman Becker, Project Lead, Lufthansa